When failover partners inherit nobody’s controls
Primary corridors usually have named owners for exceptions, reconciliations, and FX markup. Backup partners rarely do. When traffic flips mid-day, tickets land in a shared queue with no SLA and rate rules that still assume the primary contract.
In recent audits we ask three questions before signing off a failover path: who owns partner status codes when they disagree with the ledger; which rate table applies during the switch; and who signs off customer communications when arrival windows slip.
If those answers are missing, the failover is an operational convenience — not a controlled corridor.